Deep Listening And Feeling Heard

I have noticed that occasionally people will repeat what they are saying when they talk with me. I noticed that this often happens when I am quick to respond. It was as if they were not sure that I had actually heard them.

In my mind’s eye, I had heard the statement or question and was providing my response. They sometimes even interrupt my response in order to repeat their earlier statement. On Sunday, I finally stopped the person and said that if they would let me finish I would answer their query. But I could sense their frustration and it troubled me.

Later that same day as I read True Love, it hit me. Feeling heard is the response to deep listening – which is the focus of this week’s chapter. And that is what was missing; I was not deeply listening.

In my rush to respond, I had not truly heard them. I had heard the spoken words yes, but that is not enough. I had not heard their heart, their soul, I had not heard their entire being. And thus, they were repeating themselves in order to be truly heard.

Often my intellect will craft a response to what is actually a query aimed at my heart. And my fiery air self will zoom in quickly with just the right ordering of consonants and vowels, the specific collection of words and symbols … and I respond before my heart has had a chance to participate.

I think back to how I have been rewarded for this practice. My almost encyclopedic knowledge of telecommunications, technical protocols and system level design made me a success in my corporate career. And it was my rapid intellectual response that made me a rising star in academia. Even my intuitive, psychic responses are often so quick and specific, that I have to force myself to pause to see if in fact the person is ready to hear it.

I have never questioned this ability before now.

What would it be like to truly listen?

What would it be like to hear more than the spoken words and my inner response?

What would it be like … to listen … so that others felt heard?

Posted in

Submitted by katrina on Mon, 03/09/2009 - 2:00pm.

Ron Krumpos (not verified) | Mon, 04/05/2010 - 8:14pm

While student at the University of Wisconsin-Madison, I became friends with Carl Rogers, who was respected as one of the leading psychotherapists of his time. He taught me much about the art of listening.

Dr. Rogers said that when we listen, and people know we are listening, it shows we truly care about them. In turn, they will respond by caring about you. It opens communication and also opens hearts. When we accept them as a person, unconditionally, they will be more kind to you.

We should listen without preconceptions, without anticipation and without judgement if we want others to portray what they truly feel. We listen with all our senses, not just to the words which are said. Some people cannot fully express themselves while speaking, so we must try to see them as they see themselves. We should watch for non-verbal clues as to what they really mean: facial expressions, body movements, etc.

While we should show positive regard for the other person, we should also demonstrate our own positive self-regard. We do not react to their negative comments, verbally or physically, even when we disagree with them. When they do ask for our opinion, however, we should respond with our true thoughts and in specifics rather than generalities. We offer our own perspective as other options rather than as contradictions.

Listening might seem quite passive as opposed to speaking. It is actually very active. To paraphrase Bobby Kennedy, “I learn while listening. When I talk I don’t learn too much.” If you think talking helps to spread your own wisdom, you are not really wise.

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Recent comments

  • Claire-Marie Le Normond (not verified)

    Wish I could be there. Very well spoken.

    15 weeks 2 days ago
  • David Salisbury (not verified)

    Katrina,
    I wish you all the blessings and power you need on your journey. Thank you for these words. It is good to remember that returning to work (and thus returning to grace) bring a chance for us all to rest and have joy.
    Wishing you joy in the Work.

    David

    17 weeks 4 days ago
  • Sigre (not verified)

    Dear Katrina- Thorn reposted your blog and happy am I. Your passion, always so immense, comes blowing out in these words. So akin to my own heart and soul that it makes me have a bittersweet smile.

    The Storm is only now coming to the edges of our universe and yet it will sweep and consume all that is. In the end, our beautiful universe will be so much...more? Different? Complete? Who knows?

    All I do know is my soul came here to witness and be part in this period. I cannot shrink from the work. I am here with you, fae sister!

    17 weeks 5 days ago
  • Macha NightMare (not verified)

    Thought-provoking piece, Katrina. Thanks.

    I don't know what to call myself either. In Pagandom, I've taken to referring to myself as a Witch at Large. In the interfaith world where I'm active, I call myself a Pagan. Sometimes I call myself an uppity woman or a Second Wave Feminist. I've never really thought to publicly identify myself by my sexuality, het woman, which is very "white bread" and old-fashioned. Not only het, but serially monogamous for the most part. It seems almost a liability these days to say you're het, but I am proudly and happily so. I tend towards intellectualism but only have a BA, which doesn't carry much weight, at least in public and professional worlds, no matter how much you've studied, trained, and can articulate, even teach.

    My biological heritage is Irish, Dutch, French Huguenot, Euro-mongrel. My social heritage is Roman Catholic on one side and conservative Methodist, temperance-crusading, women's rights and education on the other, with distinct East Coast sensibilities, now mellowed by more than half a century living on the Left Coast. My maternal political heritage is conservative Republican (altho what my relatives might think of current trends in the GOP I cannot imagine, since they did have brains and they did think and they did have a social conscience), yet I am much farther left in my outlook than any elected official I know. My paternal political heritage is blue collar Democratic, except that my dad broke with his family on politics and allied with my mother's family's conservatism.

    I'm a former hippie, a home-birth advocate, a home death and green burial advocate, an opponent of capital punishment and resorting to warfare to resolve humankind's differences. I support the right to conscious self-deliverance. I rejoice in any and all consensual expressions of love and eros. I'm a lover and a mom.

    I have never missed voting in an election and I disrespect those who don't avail themselves of this hard-won right. (I have ancestors who fought the Brits in the American Revolution.) I support workers' rights. I recognize our interdependence on this planet, so could be called a greenie. I'm a committed environmentalist in my day-to-day life (in terms of eating locally grown food, expanding public transit, recycling, preserving open space and wildlife, opposing exploitation of natural resources [strip mining, oil-drilling, nuclear facilities, agribusiness, monocultures, clear-cutting timber, overuse of pesticides, genetic modification, etc.]) I want to make the city streets "safe for dancing," as my old friend Tony Serra said when he ran for mayor of SF on the Platypus Party ticket.

    Well, you got me going there, my friend. Thought-provoking read, as I said. ;-)

    xo,
    Macha

    34 weeks 2 days ago
  • Eridanus (not verified)

    Lovely azaleas!

    [cough][gag][snort][sneeze]

    Just lovely...

    I know what you mean.

    36 weeks 5 days ago
  • Anonymous (not verified)

    I feel you. There is too much bs- particularly when people decide that their temperament is tantamount to truthful and ignore everyone else.
    I get irked by immature extroverts or closet introverts who ignore you REPEATEDLY and then pretend you're out of line for being upset by the time they can't pretend you didn't say anything anymore. I find that the same people will ignore you if you blow up right away, too, and that it's because they just don't think that honoring what you value is important to maintaining a relationship, or even worse: that you don't know what you value at all and that it's all a mind game for their pleasure or annoyance. Then they call you passive-aggressive, aggressive, moody, touchy and temperamental. I call them "not listening".

    36 weeks 6 days ago